Our website includes an AI-powered chat assistant that helps visitors learn about Abri Studio, our services, and typical project scope. The assistant is clearly presented as artificial intelligence — it is not a human team member.
When you use the chat, the messages you send (and the assistant's responses) are transmitted to our servers and processed using a third-party AI provider (currently OpenAI) acting as our processor. We instruct the provider to use your content only to generate replies for your session and not for unrelated purposes. Because the provider may process data outside the European Economic Area, we rely on appropriate safeguards as described under International transfers.
Please do not enter passwords, payment card numbers, health data, or other sensitive information in the chat. The assistant is for general information and sales guidance only; it does not provide legal, tax, or binding commercial advice, and it must not be relied on for GDPR or security assurances.
We keep chat-related server logs only as long as needed for security, troubleshooting, and service improvement — typically up to 90 days unless a longer period is required for an incident investigation. Conversation history in your browser is cleared when you reset the chat or clear site data.
Under Regulation (EU) 2024/1689 (EU AI Act), we treat this assistant as a transparency-obligated AI system that interacts with people on our website. We comply with applicable obligations for deployers of such systems, including: informing you that you are interacting with an AI system; designing the experience so you can reach a human (contact form, email, or call) when you prefer; and not using the chat for prohibited practices or for high-risk uses listed in the AI Act.
The assistant is not used for recruitment, credit scoring, biometric identification, law enforcement, or other high-risk purposes under the AI Act. Outputs may be incomplete or inaccurate — always verify important details with us directly before making decisions.
If you have questions about how we use AI on the site, want human assistance instead of the assistant, or wish to exercise your GDPR rights in relation to chat data, contact us at hello@abristudio.com.